Jobsearch - Position Vacant - Office & Operations Coordinator

A Mt Gamier Business is seeking an organised, motivated and customer-focused Office & Operations Coordinator to join their team. The position is Fulltime Monday to Friday. Hours as a guide are Mon to Thurs 7.30am - 4.30pm & Fri 7.30am - 2.30pm.

Job Tasks and Responsibilities:                

• Work closely with the Branch Manager, Estimating Team, Production and Installers, suppliers and Customers ensuring jobs flow efficiently from enquiry through to completion
• Providing support to Administration, Operations, Quoting, Purchasing and Showroom Sales, Scheduling, Business and Payroll divisions
• Play a key role in supporting day-to-day operations of the branch
• Manage incoming phone called, emails and customer enquiries professionally
• Provide front-of-house customer service and showroom support
• Assist customers with product information and showroom sales enquiries
• Assist customers through the sales and quoting process
• Follow up customer enquiries and quotations in a timely manner
• Build strong working relationships with customers and provide a high level of service
• Maintain accurate customer records, filing systems and databases
• General office coordination and administrative duties
• Prepare and process sales orders, invoices, purchase orders and job documentation
• Support account administration, banking, payroll and data entry as required
• Support Accounts Administration, Banking and Payroll Data Entry
• Liaise with installers, suppliers, customers, and factory staff regarding job progress
• Assist the Branch Manager with reporting, job tracking, and branch administration
• Ensure customer information and project documentation remain accurate and up to date
• Assist with residential quote preparation and sales order processing
• Support the estimating team with quoting administration and customer follow-up
• Assist with purchasing and supplier ordering processes
• Help coordinate materials and job requirements with suppliers and internal teams
• Support Social Media updates and Branch marketing activities

Skills and Abilities:

• Previous Administration/ Office, Customer Service or Retail experience desirable
• Experience within construction, manufacturing, glazing, retail showroom, or trades industries is advantageous but not essential
• Strong communication and interpersonal skills with strong time management and organizational skills
• Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
• Manage time efficiently whilst coordinating with others
• Ability to work in a fast-paced environment
• Enjoy working in a team as well as independently
• Professional with a 'can do' attitude and self-motivated   
• Have strong attention to detail and clear written and verbal communication

Please note that only shortlisted candidates will be contacted directly.